Ordering and payment

Available Payment Methods

We offer the following payment methods:

• iDEAL
• Credit Card (Visa / Mastercard)
• PayPal
• Bancontact
• SOFORT
• Apple Pay
• Google Pay

The available payment methods may vary by country and will be displayed during checkout.

When Payment is Made

Payment is made directly upon completing the order.

Once payment is received, we will process the order. Orders will not be shipped until payment has been made in full.

Costs

We do not charge any additional fees for using our payment methods.

All prices on the website are stated in euros and include VAT, unless otherwise indicated.

Any shipping costs, import duties, or local taxes will be displayed separately before the order is finalized.

Payment Confirmation

After successful payment, you will automatically receive an order confirmation by email.

Please check this confirmation carefully. In case of inaccuracies, please contact us immediately.

Failed or Refused Payments

If a payment is refused or not successfully completed, no agreement will be established. In that case, the product will not remain reserved for you.

Refunds

Any refunds, for example for returns or cancellations, will be processed using the same payment method as the original payment, unless otherwise agreed.

The refund period is described in our returns policy.

Secure Payment

All payments are processed through secure payment environments of certified payment providers.

The Collectionist does not have access to full payment details and does not store them.