The Collectionist
Customer Service
Do you have a question about ordering, payment, shipping or returns?
This page provides a clear overview of our most important service information.
Can’t find your answer? Feel free to contact us.
Delivery & shipping
Information about shipping within the Netherlands, local delivery and international shipping.
International shipping
Information for customers ordering from outside the Netherlands.
Ordering & payment
Overview of available payment methods, payment terms and refunds.
Returns
Information about the right of withdrawal, returns and refunds.
Warranty & complaints
Information about statutory warranty and how we handle complaints or defects.
Contact
Have a question or need assistance? Feel free to contact us.