Terms and Conditions

Last updated: August 21, 2025

Article 1 – Definitions

In these terms and conditions the following terms are used: The Collectionist (“we/us”), consumer (“you”), distance contract, right of withdrawal and durable data carrier as in the Civil Code and EU Consumer Rights Directive.

Article 2 – Identity of the entrepreneur

The Collectionist
Nekkerweg 13, 1462 LB Middenbeemster (NL)
Chamber of Commerce number: 60931345 · VAT: NL002123208B07
Tel: +31(0)6-43901760 · Email: info@thecollectionist.nl

Article 3 – Applicability

These terms and conditions apply to every offer on thecollectionist.nl and to every distance contract concluded between you and us. Deviations are only valid if agreed upon in writing.

Article 4 – Offer & product information (antiques & curiosities)

  1. We primarily sell unique, used items. Signs of age and patina are consistent with the nature and age of the product and do not constitute a defect; we note any relevant details in the text and photos.
  2. Images are true representations; minor color/tone variations may occur due to screen settings.
  3. Obvious errors/mistakes in the offer do not bind us.

Article 5 – Conclusion of the agreement

  1. The agreement is concluded when you complete the ordering process and payment has been confirmed.
  2. You will receive an order confirmation by email. If you notice any inaccuracies, please report them as soon as possible.

Article 6 – Right of withdrawal

  1. For distance purchases, you have a 14-day cooling-off period from the day after receipt. Within this period, you can cancel without giving a reason.
  2. After registering your withdrawal, you have 14 days to return the item. Please return it in its original condition and packaging, as far as reasonable.
  3. You can cancel your purchase by email or using the (EU) standard form. For more information, see our Returns Policy .

Article 7 – Exceptions to revocation

  1. Gift cards (digital/physical) and services performed such as gift wrapping are excluded from the right of withdrawal.
  2. Products that have been modified or custom-made according to your specific instructions are excluded.

Article 8 – Consequences of cancellation & refund

  1. In the event of cancellation, we will refund the purchase price and, in the case of a full cancellation, the standard outbound shipping costs. Any additional costs (express/insurance) will not be refunded.
  2. Return shipping costs are the buyer's responsibility, unless the error or defect is our fault. See our Returns Policy .
  3. We will refund you within 14 days of cancellation using the same payment method. We may wait until receipt or until you have provided proof of shipment. See also our Refund Policy .

Article 9 – Prices & payment

  1. Prices are in euros and include VAT. Any import duties/taxes outside the EU are the responsibility of the recipient.
  2. We accept the payment methods shown at checkout (e.g., iDEAL, Bancontact, credit card, PayPal, Apple/Google Pay, gift cards). See Payment .

Article 10 – Delivery, risk & packaging

  1. We ship within the timeframes listed in the shop; delivery times are indicative.
  2. Risk transfer occurs upon delivery to the address specified by you (or collection point at your request).
  3. We package professionally; for items of higher value or fragile items, we use extra protection and can arrange signature/insurance. See Shipping Policy .

Article 11 – Transport damage & non-conformity

  1. Upon receipt, check the outer and inner packaging. Report any transport damage within 48 hours, along with photos of the packaging and the item, to info@thecollectionist.nl .
  2. Any non-conformity/defect that hinders normal use and could not be deduced from the description/photos must be reported within a reasonable period of time after discovery.

Article 12 – Liability

  1. Our liability is limited to the amount of the order in question or, where applicable, the payment from our insurer.
  2. We are not liable for indirect damages such as consequential damages, lost profits or loss of data, unless mandatory law provides otherwise.

Article 13 – Complaints procedure

  1. Do you have a complaint? Email us at info@thecollectionist.nl . You will receive a response within 14 days .
  2. If we can't reach an agreement and you live in the EU, you can contact the ODR platform .

Article 14 – Force Majeure

In the event of force majeure (including carrier disruptions, natural disasters, strikes), we may suspend our obligations for as long as the force majeure lasts.

Article 15 – Privacy

We process personal data in accordance with our Privacy Policy .

Article 16 – Applicable law & forum

Our agreements are governed by Dutch law. The Vienna Sales Convention is excluded.